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_installer_glpi_title=GLPI
_installer_glpi_type=_types_crm
_installer_glpi_category=_categories_ecommerceandbusiness
_installer_glpi_description=GLPI is an open source resource management application.
_installer_glpi_authordescription=Your open source tool to manage Helpdesk and IT assets!
Features:- CMDB: Manage hardware, software and data centers. Link Asset inventory to Helpdesk and get 360° control of your IT and business infrastructure.
- Helpdesk: Organize your support easily with GLPI: manage incidents/requests, create forms, define SLAs, deliver the best experience to your customers.
- Financial Management: Discover the full potential of GLPI: track your expenses, contracts and suppliers, create new inventory objects, manage user database and make reports.
- Project Management: Manage projects with GLPI: assign tasks, add collaborators, set up deadlines. Create reports and explore Kanban boards to orginize your team!
- Administration: Take control over users: define entities, create profiles and restrict access to information. With GLPI rules you can define roles of each member of directory and setup workflow for Helpdesk and Inventory.
- Configuration: Customize GLPI: explore setup features to add logo of your brans, select the palette of colors and configure plugins. In this section you can also manage SLAs and notifications.